Terms of Service

1. Acceptance of Terms

By accessing or using the Tally platform and website at tallymarketplace.com (“Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Tally is a marketplace platform that connects real estate agents (“Agents”) with service vendors (“Vendors”) including photographers, stagers, cleaners, inspectors, and other service providers. We facilitate the discovery, ordering, and management of real estate services.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 18 years old to use the Service.
• One person or business may not maintain more than one account per role (Agent or Vendor).

4. Agent Terms

As an Agent using Tally, you agree to:

• Provide accurate property and service requirement details when ordering
• Pay for services as agreed upon when placing an order
• Review deliverables and provide feedback in a timely manner
• Leave honest ratings and reviews based on actual service experiences
• Not share vendor personal contact information obtained through the platform

5. Vendor Terms

As a Vendor using Tally, you agree to:

• Provide accurate information about your services, pricing, and availability
• Fulfill accepted orders according to the agreed-upon scope and timeline
• Submit deliverables through the platform's designated channels
• Respond to revision requests in a professional and timely manner
• Maintain appropriate business licenses and insurance for your services
• Not contact agents outside the platform to circumvent Tally's service fees

6. Payments

All payments are processed through our third-party payment processor, Stripe. By using the Service, you agree to Stripe's terms of service. Tally charges a service fee on transactions, which is disclosed before order confirmation. Vendor payouts are processed on a regular schedule as outlined in the Vendor dashboard.

7. Ratings & Reviews

Ratings and reviews must be based on genuine service experiences. We reserve the right to remove reviews that are fraudulent, abusive, or violate these terms. Vendors may not incentivize or coerce agents to leave positive reviews.

8. Intellectual Property

The Tally platform, including its design, features, and content, is owned by Tally and protected by copyright and trademark laws. Vendors retain ownership of their deliverables and portfolio content. By uploading content to the platform, you grant Tally a license to display that content as part of the Service.

9. Limitation of Liability

Tally is a marketplace platform and does not directly provide real estate services. We are not responsible for the quality, safety, or legality of services provided by Vendors. We facilitate connections and transactions but are not a party to the service agreements between Agents and Vendors.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may close your account at any time by contacting support. Upon termination, your right to use the Service ceases immediately, though certain provisions of these terms will survive.

11. Changes to Terms

We may modify these Terms of Service at any time. Material changes will be communicated via email or platform notification. Continued use of the Service after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these Terms of Service, contact us at legal@tallymarketplace.com.